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Jyinfotech - Refund Policy

JY infotech Pvt. Ltd. – REFUND POLICY


This Policy is provided in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, the English version will control and prevail.

  • Refund Policy for Advance (Partial) Payments

JY infotech only collects advance payment of 50% or 60% (Depends Upon Projects And Type Of Order)  of total value for any service that are rendered on after booking domain, hosting & showing the basic design to customers and such advances are non-refundable.

Exception for Advance (Partial) Payments

The 50% deposit of advance paid is only refundable, if we have not booked the domain, hosted & put the basic design, within 72 hours of order being placed for silver, gold & customized plans.

  • Refund Policy for Second (Full) Payment

JY infotech Pvt. Ltd. only collects rest (balance) 50% of the second payment post successful completion of work and such payments are non-refundable.

  • Digital Marketing (SEO) Services Refund Policy

You can cancel Digital Marketing (SEO) Services at any time and we will not bill you for future months except 1 upcoming month. However, you will not be refunded the cost of the 1 (one) upcoming month, present or past months since the service has already been planned/ prepared or performed. If you cancel SEO Services and request a refund within 48 hours of initially purchasing or renewing, you can receive a full refund for that month of service. After 48 hours, however, you are responsible for paying for that month, but will not be billed for future month.

  • Mode of Refund

Refunds on JY infotech are based on the mode of payment used to place the order initially. Below are the refund modes initiated by us for various payment options:

Credit Card/ Debit Card/ Internet Banking
If Credit card, Debit card or Internet banking was used as the mode of payment while placing the order, the amount paid will be refunded/ will be credited back to the respective credit/debit card/internet banking account provided at the time of placing the order. We initiate refund within a maximum of 7 working days. However, it may take up to 7-10 working days for the respective banks to process the refund and reflect in your credit/debit card statement or internet banking account. Please get in touch with your bank directly in case of any delays after the confirmation of refund by JY infotech.

  • Refund Time Frame

    1. Mode Of payment : Debit Card
      Refund Mode: Debit Card
     Refund Time , Upto (From The Date Of Cancellation Of Order) : 5 to 7 Business Working Days.

         2. Mode Of Payment: Credit Card
             Refund Mode: Credit Card
            Refund Time, Upto ( From The Date Of Cancellation Of Order) : 5 to 7 Business Working Days.

       3. Mode Of Payment : Net Banking
           Refund Mode: Net Banking
           Refund Time, Upto ( From The Date Of Cancellation Of Order) : 5 to 7 Business Working Days.

       4. Mode Of Payment : Wallets / UPI 
           Refund Mode: Wallets /UPI
           Refund Time, Upto ( From The Date Of Cancellation Of Order) : 5 to 7 Business Working Days.

These Refunds Time Frames Are Decided As Per The Banks and Payment Gateways Guideliness. Once The Refund Is Initiated By JY infotech , Customers Will Receive The Email Confirmation From The Respective Payment Gateway Through Which The Payment Was Made Initially By The Customer.

For any queries related to refund policy you can Contact Us

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